SHIPPING & RETURNS  

SHIPPING POLICY

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

Our Shipping Policy was last updated on May 11, 2022

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Disclaimer:

 

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Cope’s Tackle and Rod Shop

  • "Goods" refers to the items offered for sale on the Service.

  • "Orders" means a request by You to purchase Goods from Us.

  • "Service" refers to the Website.

  • "Website" refers to Cope’s Tackle and Rod Shop Wix Ecommerce and Rain POS Commerce site accessible from www.TackleandRod.com

  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Thank you for visiting and shopping at www.TackleandRod.com . The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

Domestic Shipping Policy

Shipment processing times

 

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

 

Shipping charges for Your Orders will be calculated and displayed at checkout.

 

  • Shipping method: Standard
    Shipment cost: Free on orders over $75.00 - $7.99 on all orders under $75.00
    Estimated delivery time: 3-5 business days

  • Kayaks:

All kayaks are available for local pick up only.

 

 

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

 

Cope’s Tackle and Rod Shop ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Cope’s Tackle and Rod Shop is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

 

Cope’s Tackle and Rod Shop is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

Contact Us

 

If you have any questions about this Shipping Policy, You can contact Us:

 

RETURN & EXCHANGE POLICY

Return and Refund Policy

Last updated: May 11, 2022

Thank you for shopping at Cope's Tackle and Rod Shop.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Copes Tackle and Rod Shop, 1654 Calloway Drive Bakersfield, Ca 93312.

  • refer to the items offered for sale on the Service.

  • mean a request by You to purchase Goods from Us.

  • refers to the Website.

  • refers to Cope's Tackle and Rod Shop, accessible from www.tackleandrod.com

  • means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: admin@tackleandrod.com

By phone number: 6616455338

By mail: 1654 Calloway Drive Bakersfield Ca 93312

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 30 days

  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

1654 Calloway Drive Bakersfield, CA 93312

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: admin@tackleandrod.com

By phone number: 6616455338

By mail: 1654 Calloway Drive Bakersfield Ca 93312